Dimapur, December 22: The Nagaland Voluntary Consumers’ Organisation(NVCO) conducted a consumer awareness on ‘Public Services Delivery’ on December 22.
NVCO President Kezhokhoto Savi presented a topic on ‘Public Services Delivery’ stating that every citizen is entitled to hassle-free public services and redresses of his grievances. Accordingly, the Right to Public Services Act represents the commitment of the particular state towards standard, quality and time frame of service delivery, grievances redressal mechanism, transparency and accountability. Right to Public Services legislation in India comprises statutory laws which guarantee time-bound delivery of various public services rendered to citizens and provides mechanism for punishing the errant public servant if they are is deficient in providing the stipulated services. Right to Service legislation ensures delivery of time bound services to the public. If the concerned officer fails to provide the service in time, he will have to pay a fine.
On the 5th Day week-long observance of National Consumer Day here at the state capital Kohima the NVCO asked the State Government to introduce legislation for effective public service delivery to its citizen in the state and would also curb corruption in the state government functionaries.
(Page News Service)