Tuensang is getting the most pathetic Jio network service so far. With online classes going on due to the lockdown, parents are facing a tough time downloading even small files for their children. Highest downloading Jio speed recorded in other states go up to 18 mbps whereas in Tuensang we hardly get 10 kbps. We pay almost the same amount for the Jio recharges but we get sub-standard service. It is daylight robbery as we’re are not getting the services as promised to us and for which we are paying the rates set by Jio.
We depend on internet connectivity for information and educational purposes and with this network issue we are unable to gain access to information and students are suffering as they are unable to attend online classes. Therefore, on behalf of the public, I request Jio to look into the network situation in Tuensang and stop cheating us and give us better service or else we will have to take legal action against Jio services.
A concerned citizen of Tuensang
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