DOPN formulates action plan for bill delivery and payments
Dimapur, August 13: Engineer-in-Chief, Department of Power, Nagaland (DOPN), Er Shikato Sema today said that with the imposition of COVID-19 lockdown measures/restriction since March, the Departmetn is facing huge challenges.
He said in view of various lockdown restrictions in towns and villages, the Departmental staff are facing challenges to carry out its routine monthly revenue activities of meter reading, billing, bill delivery and collection, which has adversely affected the Department’s revenue collection resulting into huge drainage of state’s exchequer resources to purchase adequate/required power.
If the present trend continues, the Department would not be in position to supply adequate/required power supply and there would be long hauls of power cuts/outages which is not desirable during this pandemic, the Engineer in Chief stated.
Sensing the urgency of the matter, and in the interest of providing better service to the consumers/citizens of the state, the Government at the highest level held a meeting yesterday and directed the Department of Power to execute action plan for immediate compliance.
Accordingly, to ensure dissemination of billing information and enable online viewing and payment of bills in towns/areas covered under IT billing and online payment facility, any consumer not receiving bills from the department must provide his/her consumer ID/No. along with mobile contact number including the location to the concerned billing office of the DOPN or to the following contacts details in Head Office Kohima: (a) EE (Rev) Office of the E-in-C Kohima–9436602054 (b) EE (MIS) Dimapur–8257925964 (c) SDO (Rev)–9774566578 (d) JE (Rev) 8974695047; (e) email: email@example.com, firstname.lastname@example.org.
In colonies/wards/villages wherever Covid-19 lockdown restrictions are in place, the Department officers and staff would coordinate with the respective colonies/wards/village councils to facilitate meter reading and bill delivery.
Stating that the action plan should be completed within August 2020, the E-in-C said DOPN assisted by police and administration would carry out extensive disconnection exercise of payment defaulters (consumers/localities/villages) from September/October 2020 without further information. (Page News Service)