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Saturday, September 23, 2017

No-fly list likely in July, but airlines' crew wary

Monday, 19 June 2017 13:39
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NEW DELHI, JUNE 18: Passengers, including dignitaries, with unruly behaviour may soon face a ban on flying that may extend for life. Aviation Secretary RN Choubey has told TOI that a no-fly list will come into effect in the first week of July.

The announcement comes days after TDP MP Diwakar Reddy was banned from domestic airlines after misbehaving with staff at Visakhapatnam airport.

Asked if the Government was reviewing procedures in the wake of the Reddy episode, Choubey said: "We will shortly have an internal meeting in the (Civil Aviation) Ministry to finalise the no-fly list by the end of this month... Once published, it will immediately be in force and then all unruly passengers will be covered by it."

The Government is still in talks with airlines to link Aadhaar or some other identity document with the booking of tickets, even domestic ones, so that those on the list do not buy tickets under false names, and the process is likely to take time.

However, several airline officials say taking on unruly VIPs will take courage from the management of carriers whose staff or passengers have been misbehaved with.

All airlines will have a panel to decide on cases of misbehaviour by passengers, and crew and staff will have to approach them with complaints of such instances.

The panel will then decide whether the passenger is actually guilty of disruptive behaviour. "It is not easy for the crew to gather courage to complain against those in power. Very often, we are not allowed... by our airline to do so," said an airhostess of a private airline.

A case in point, say staff, is that no complaint has been filed against Reddy. Airline staff wants to be able to file anonymous complaints in cases where they feel doing so in their name could invite trouble. (TNN)

 


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